Privacy Policy | Wiggle Your Tail Pet Care Sarasota

Section 01

What Information We Collect

Wiggle Your Tail Pet Care collects personal information to provide and improve our pet care services.

A. Personal Information You Provide

We collect information you voluntarily provide when you:

Book Services: Name, phone number, email address, pet details, and any relevant health or behavioral notes.
Contact Us: Messages, inquiries, or feedback submitted via our website, email, or phone.
Opt In to SMS Notifications: When you opt in to SMS text messages, we collect your mobile phone number and record your consent as required by law.

B. Cookies & Automatically Collected Information

We automatically collect limited technical data when you visit our website:

Cookies & Tracking Technologies: We use cookies and similar tracking technologies to improve website functionality, remember your preferences, and analyze usage patterns.
Device & Usage Data: IP address, browser type, referring pages, and website interactions.

You may disable cookies through your browser settings; however, some features of our website may not function properly without them.

Section 02

How We Use Your Information

We process collected information for the following purposes:

Deliver and manage pet care services and appointments.
Provide customer support and respond to inquiries.
Send SMS text messages and email reminders, appointment confirmations, and service updates (if you have opted in).
Improve our website and services based on usage data.
Maintain legal compliance and prevent misuse or fraud.

We will not use your personal information for purposes incompatible with those listed above without your consent.

Section 03

SMS Opt-In Details & Consent Policy

By providing your phone number and opting in to our SMS program, you agree to receive text messages from (941) 280-5156 and (941) 280-3006 including:

Appointment confirmations and reminders
Service updates or scheduling changes
Customer support responses

SMS Consent Details

Opt-In: You may opt in by checking the SMS consent box on our booking or contact form. Opting in is not required to use our services.
Opt-Out: Text STOP to any message to unsubscribe at any time. You may also email contact@wiggleyourtail.com to withdraw consent.
Message Frequency: Up to four (4) messages per month.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
Help: Reply HELP or email contact@wiggleyourtail.com for assistance.

No Sharing of SMS Opt-In Data

No mobile information — including your phone number, SMS opt-in status, and consent records — will be shared with third parties or affiliates for marketing or promotional purposes. All SMS messaging originator opt-in data and consent is confidential and will not be sold, rented, or disclosed to any third parties. This information is used solely to deliver the appointment and customer support messages described above.

🔒

Your data stays private

We use third-party platforms such as Grasshopper to deliver messages on our behalf. We never sell, share, or rent your personal information or SMS opt-in data to any third party for marketing purposes.

Section 04

Data Sharing & Third-Party Services

We may share data only with trusted providers who enable our operations:

Service Providers: Payment processors (e.g., Stripe), scheduling tools (e.g., Time To Pet), and SMS platforms (e.g., Grasshopper).
Legal & Safety Compliance: When required by law or to prevent fraud, abuse, or harm.

We do not sell, rent, or transfer consumer data to any external organizations beyond necessary service providers.

Section 05

Data Security Practices

We maintain industry-standard technical and administrative safeguards to protect your personal information, including:

Encrypted data storage and transmission (HTTPS/TLS)
Access controls limiting who can view your personal data
Use of reputable third-party platforms with their own security certifications

Although no online system is completely secure, we promptly investigate and respond to any suspected unauthorized access or data breach.

Section 06

Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Update: Request corrections to inaccurate or incomplete information.
Unsubscribe from SMS: Text STOP to any SMS message or email us to opt out of text communications at any time.
Unsubscribe from Email: Use the unsubscribe link in any marketing email.
Delete: Request deletion of your personal data from our records.

🗑️

Data Deletion Requests

To request deletion, email contact@wiggleyourtail.com with the subject line "Data Deletion Request." We will delete all related information (messages, contact details, and service records) within 30 days, unless retention is legally required.

You can also:

Disable cookies through your browser settings.

A public copy of these instructions is available at wiggleyourtail.com/data-deletion.

Section 07

Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

Section 08

Contact Us

For questions or concerns about this policy or your data, contact us:

Email

contact@wiggleyourtail.com