Section 01
Services Offered
We provide:
- Dog walking, pet sitting, overnight care, and dog training.
- Customer support via phone, email, and SMS.
- Occasional promotional offers (if opted in).
By booking our services, you agree to abide by these terms.
Section 02
Appointment & Booking Terms
- All appointments must be scheduled in advance.
- A 50% non-refundable, non-transferable retainer is required to book dates on our calendar.
- Same-day cancellations forfeit any deposits or credits.
- We do not issue refunds for any payments made for our services.
- Credits may be issued if within our cancellation period.
- All payments are due before services begin.
📅
Retainer Policy
The 50% retainer required at booking is non-refundable and non-transferable. Same-day cancellations forfeit all deposits or credits on file.
Section 03
Client Responsibilities
Clients must:
- Provide accurate pet information, including any health or behavioral concerns.
- Ensure pets are safe to handle and kept in a secure environment.
- Notify us of any changes to scheduled services in a timely manner.
Section 04
SMS Communication Policy
Wiggle Your Tail Pet Care operates an Appointment & Customer Support SMS Program. By opting in during the booking or contact process, clients agree to receive SMS text messages from (941) 280-5156 and (941) 280-3006 for the following use cases:
- Appointment confirmations & reminders
- Service updates and schedule changes
- Customer support notifications
This SMS program is limited to appointment-related and client service communications. It is not a general promotional or marketing text service.
Opt-Out Instructions
- Text STOP to any message to opt out of SMS communications at any time.
- After texting STOP, you will receive one final confirmation message and then no further SMS messages will be sent.
- You may also email contact@wiggleyourtail.com to be removed from SMS communications.
Message Frequency & Data Rates
- We send SMS communications based on appointment schedules and service updates, approximately 4 messages per month.
- Message and data rates may apply depending on your mobile carrier plan.
Support Contact Information
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Wiggle Your Tail Pet Care assumes sole responsibility for the content of all SMS messages sent through our program.
Age Restriction
You must be 18 years of age or older to opt in to receive SMS communications from Wiggle Your Tail Pet Care. By providing your phone number and opting in, you confirm that you are at least 18 years old.
Section 05
Liability & Safety
- Wiggle Your Tail Pet Care is not responsible for injuries or incidents due to pre-existing pet health conditions or undisclosed aggression.
- Clients assume full responsibility for their pet's behavior during service.
- We are not liable for property damage or injuries occurring on client premises.
Section 06
Payment & Credit Policy
- All payments are due before services begin.
- We do not issue refunds. We may issue credit for future bookings if a service is canceled within the required timeframe.
- Credits exclude the 50% non-refundable retainer required to secure dates.
Section 07
Changes to Terms
We reserve the right to modify these Terms & Conditions. Updates will be posted on this page with an updated Effective Date.
Section 08
Contact Information
For any questions, reach out to us at:
© 2026 Wiggle Your Tail Pet Care. All rights reserved.